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July 3, 2020
Question

S tatus om mu return says printed ready to mail. What does that mean? When will I get my returns in my account?

  • July 3, 2020
  • 2 replies
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    2 replies

    DoninGA
    Employee
    July 3, 2020

    Ready to mail means you need to print and mail your tax returns.  You did not e-file the returns.

     

    See this TurboTax support FAQ for changing from mail to e-file - https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/01/26985

    VolvoGirl
    Employee
    July 3, 2020

    Sorry but Printed or Ready to Mail means you have to actually print out your tax return and mail it to the IRS or state yourself.  So it has not been filed yet.  And it will always say Ready to Mail.  Turbo Tax doesn’t know if or when you mailed it and the IRS doesn’t update Turbo Tax when they get your mailed return.    You can try to switch to efile.   Click on Add a State to let you back into your retun.

      https://ttlc.intuit.com/community/e-file/help/how-do-i-change-from-mail-to-e-file-in-turbotax-online/00/26985

     

    Or if you want to mail a return from the Online version

    https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

     

    When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

     

    Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.