So after I completed my tax return, I realized I used a closed bank account. I cannot enter the return to amend the error. Can I receive a paper check instead?

Forum|Forum|1 year ago
February 14, 2025
1 reply
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I didn’t use my account much and it had no balance so the bank closed the account in December, I wasn’t aware of this until today. Can an employee please edit my return to receive a paper check to the address I have entered? Additionally I paid a direct deposit fee, if I receive a paper check can I get the fee returned to me? Please email hardwicktyler25@gmail.com AND hardwicktyler44@gmail.com to ensure I don’t miss the email

xmasbaby0

Employee

If you e-filed:

Banking information for direct deposit is wrong or closed

If you entered incorrect banking information for your refund, you can change it if your return is rejected. If it is accepted, however, it is too late to change it. The bank will reject the refund and send it back to the IRS. Then the IRS will issue a paper check and mail it to the address you put on your tax return. Expect a delay of at least a couple of weeks to receive your refund.

Here is what the IRS says about entering incorrect banking information

https://www.irs.gov/help-resources/tools-faqs/faqs-for-individuals/frequently-asked-tax-questions-answers/irs-procedures/refund-inquiries/refund-inquiries-18

If your refund is sent back to the IRS—- make certain that the address you entered on your Form 1040 is correct. And…open all mail, even if it looks like junk mail.

This is a public web site that can be seen by anyone—including scammers and would-be identity thieves who would love to contact you and pretend to be from TurboTax. Please remove the personal information you posted here ASAP by returning to your post and clicking the three little blue dots on the upper right to edit your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0

Employee

And....you did not pay a "direct deposit fee." There is no such fee. Did you choose to pay your TurboTax fees by having them deducted from your federal refund. That $40 fee was a "refund processing" fee that is charged by the third party bank that will receive your refund when the IRS issues it. That bank then pays TurboTax, takes $40 for itself, and sends the rest of the refund to your bank account. That means there is an extra layer of confusion now since you entered wrong banking information.

Your refund will go back to the third party bank. The third party bank might issue and mail you a check, or they might send your refund back to the IRS and then you will have to wait for the IRS to mail you a check.

If the third party bank mails the check, it will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it. While you are waiting, make sure that the address you entered on your tax return is correct, or your problem will be even worse.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com