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April 17, 2020
Question

So I filed my taxes on April 3 and I still haven’t received anything I went to check my return at the top of the page on the turbo tax app where it says to download return and it says that I have

  • April 17, 2020
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2 replies

CassLO
April 17, 2020

Part of your question was cut off. Can you please clarify what is happening so that we may assist?

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quadell22Author
April 17, 2020

I figured out that I didn’t complete my taxes bc when it takes you to the part where you e file I don’t have my 2018 agi or other information it was asking for so I don’t know what to do next 

CassLO
April 17, 2020

The 2018 AGI is on the 2018 Federal tax return you filed Form

1040 Line 7. To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account.

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Please see the TurboTax FAQ below for additional information:

How do I find last year’s AGI?

Please see this link for help doing a account recovery and additional information:

 Account Recovery Request for your TurboTax Account

 

Go through the TurboTax File section again. Be sure to go all the way to the end and select Transmit my returns now.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return. 

You can follow the instructions below to go through to complete e-filing also:

How do I change from mail to e-file in TurboTax Online?

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May 1, 2020

why haven't i got my taxes back yet?

CatinaT1
May 1, 2020

TurboTax does not get any information about refund status. You must check the status yourself using the IRS refund tracking web site: https://www.irs.gov/refunds

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