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March 3, 2020
Question

Something wrong

  • March 3, 2020
  • 1 reply
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Tried checking status on income tax and it says no money refund but on my phone it show that I should receive $900 plus dollars 

1 reply

CassLO
March 3, 2020

Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. If you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. Also if you filed joint, be sure to enter the filers name that appears first on the return.

If the website is still showing something different than when you call, I would wait and check again tomorrow, to see if it still shows the same. Updates are made by the IRS daily, usually overnight.

You could also verify that there was no refund offsets, click the IRS website below for instruction on how to check this:

Topic No. 203 Reduced Refund

If all else fails, I would contact the IRS directly:

How do I contact the Internal Revenue Service (IRS)?

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