Still haven't gotten my refund after 1.5 years from Turbotax
I filed my 2020 tax return using Turbotax. I selected the payment option that deducts the money from the refund after filing. The bank account I used on my return was closed shortly after filing. When I call the IRS to track the refund, it says the money was deposited to Turbotax's bank, and to call TPG. I reach out to TPG and never get a response from them. So the IRS is telling me that Turbotax has my money, and since the account is closed they have nowhere to deposit the money. This would be an easy fix if anyone at TPG or Cavista bank would get back to me so I can update the information, but they don't. Turbotax customer support has been useless, as they say to call the IRS, which then says to call Turbotax.
What can I do to get my money. Ive waited a year and a half, and filed a payment trace, called both banks, customer service, et cetera.
What can I do to get my money?
