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Employee
April 4, 2019
Solved

Still haven't received my state tax refund.

  • April 4, 2019
  • 1 reply
  • 0 views

I filed my taxes using turbotax on 1/27, and it was accepted the following day, 1/28. I got my federal refund late February but my state tax refund is nowhere to be found. Every time I call these people via the phone number they provide on their website for my state (CT), it always ends up with the machine hanging up on me so I never reach a live human on the phone and none of the current options are helpful.

 

When I check the status online, it says the same thing it's been saying for over 8 weeks now, "Under Review" with $0 as the amount expected. I have not received a letter of any kind requesting more information so I am really at a loss as to what the hell is going on here. This has never happened before either, since when I normally file my taxes, I usually get the state tax refund first before ever getting my federal, but this year is the first time where I got my federal first before my state, and I still haven't gotten my state refund. I honestly am not sure what else I can do.

 

Can anyone provide any info on what else I can try? I feel at this rate the state tax will be in "Under Review" status forever.

    Best answer by bluedeb

    You can try contact their Taxpayer Advocate. They maybe able to help you. The following has information about the Taxpayer Advocate

    https://portal.ct.gov/DRS/Contact-DRS/Taxpayer-Advocate/Taxpayer-Advocate

    -------------------------------------------------

    The following link has a form you can fill out

    https://portal.ct.gov/DRS/Contact-DRS/Taxpayer-Advocate/What-information-to-provide-to-taxpayer-advocate

    1 reply

    bluedeb
    bluedebAnswer
    Employee
    April 4, 2019

    You can try contact their Taxpayer Advocate. They maybe able to help you. The following has information about the Taxpayer Advocate

    https://portal.ct.gov/DRS/Contact-DRS/Taxpayer-Advocate/Taxpayer-Advocate

    -------------------------------------------------

    The following link has a form you can fill out

    https://portal.ct.gov/DRS/Contact-DRS/Taxpayer-Advocate/What-information-to-provide-to-taxpayer-advocate