Question

Still processing

Forum|Forum|6 years ago
May 14, 2020
1 reply
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I sent in our taxes at the end of January. It was accepted a couple days later. Since then it has been sitting at the same screen stating still processing. We received the later stating the same thing as it told us online. That it could take longer due to filing the child tax credit. Which is not the first time we've done this. So i was like okay we will wait and see. Well here it is halfway through may and still no new information and i can't get ahold of anyone because of covid. I need advice. I am super frustrated.

macuser_22

Employee

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**NOTE*** Due to the Corona virus the IRS is operating short staffed. All field offices are closed and some processing centers are all but closed. Any tax return that requires hand processing will probably have long delays. Mailed returns are not being processed at all at this time. Most phone service has been curtailed.
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
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TurboTax only gives the general IRS (most returns are processed within 21 days) date. The actual date is known only by the IRS. TurboTax also does not adjust the general date for anything on the tax return. TurboTax receives no feedback from the IRS after filing.

The IRS says most refunds will be issued within 21 days - some faster, some longer.

Each tax return is evaluated on it's own merits. There is no first-in-first-out. Two similar tax return submitted at the same time can have totally different processing times based on IRS criteria for examining tax returns that the IRS does not divulge.

Some returns will be held for ID verification or other verification. The IRS will send a letter if they require more information to process your tax return.

https://www.irs.gov/individuals/refund-timing

Check your refund stratus here:
https://www.irs.gov/refunds

If it says "Tax Topic 152" then that is only general refund information.
https://www.irs.gov/taxtopics/tc152

Check your state refund here:
https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**