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March 6, 2021
Question

Submission that IRS will accept is rejected in under an hour (R0000-504-02)

  • March 6, 2021
  • 1 reply
  • 0 views

I'm getting this error code: 

"R0000-504-02 - The name or Social Security number for a dependent on your return doesn't match IRS records"

 

After submitting 2 times, I then went with the option that says "E-file This Return Again". It says "The IRS will accept it, but this time, they'll process it manually, the same as a return filed by mail. That means it could take 1-2 weeks longer to get your refund."

 

This was rejected again inside of an hour just the same. I'm running out of submissions...

1 reply

Cass0317
March 10, 2021

If what you originally entered is correct or if you made the necessary changes and you’re still getting rejected, there could be a data mismatch at the government, or some other situation beyond your control.  You can still fix and file your return. You won't be able to e-file, so you’ll have to mail in a paper return.

Please see the TurboTax FAQ below for additional help with this rejection:

TurboTax Online instructions for E-file reject R0000-504-02: The name or Social Security...

 

elco2Author
March 10, 2021

I actually called up the government agency that has this record, and it now matches what they have. No dice. Looks like I'm mailing it in.