Question

Support for Turbo Tax Business

Forum|Forum|6 years ago
July 5, 2019
1 reply
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After spending time on the phone with an Intuit support rep and trying to resolve an issue where Turbo Tax and IRS calculations disagree, he basically told me that Intuit does not provide support for customers using the Turbo Tax Business software. Is this true? . How can this be?

TurboTax Business Windows

A

Anonymous_

Employee

@Rich4 wrote:
After spending time on the phone with an Intuit support rep and trying to resolve an issue where Turbo Tax and IRS calculations disagree, he basically told me that Intuit does not provide support for customers using the Turbo Tax Business software. Is this true? . How can this be?

I would say that you need to try again and, hopefully, get a different support rep (link below). Intuit does not provide professional tax advice or expert review for the Business product but they do provide support for the operational aspects of the software (which should include support for calculations that are the result of either input or software errors).

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

You have posted several times but have still not provided any additional details whereby a SuperUser or a TurboTax employee could input figures to conduct a test to determine whether your results are spurious or valid.