Tax Refund - Santa Barbara Tax Group - Tax Products Group

I will never use your service again.  This laundering of tax payer's refunds through Santa Barbara Tax Group is incomprehensible.  I will be looking at options of filing a class action lawsuit against both you and Santa Barbara Tax group for withholding my tax refund.  If your website would have simply stated prior to filing that, if you choose to have your fees deducted out of your refund, you may be subject to additional delays to receiving your refund I would not have a problem with your service.  I would have like to have known that I would have been better off paying for my fees through a credit card and have the IRS deposit my refund directly into my account.  Instead, i chose (unknowingly) that my refund would be re-routed to the Santa Barbara Tax Group to be withheld because they will release my refund as they see fit.  In fact, they told me my refund is being withheld because 'further investigation was necessary'.  If this was the case Tax Products Group or Santa Barbara Tax Group why wasn't I notified?  Why did I have to track down this group and dial 4 different 800 numbers to get somebody on the phone.  And why, most importantly, have you not given me a specific reason on why your still withholding my refund that the IRS has already approved and sent?  This practice is unacceptable, and as a banker, I have to assume this group is pooling millions of refunds of taxpayers' money and earning profits while they hold on to these refunds longer than necessary.  Unacceptable Turbo Tax.  The disclosures on deducting fees are misleading and not clear which is not an acceptable practice.  I have notified the CFPB and will look at other actions necessary to ensure that this practice stops and that you are clearer with the option of simply 'having fees deducted' from your refund.