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April 24, 2025
Question

Technical glitch in state return—how to report to TT for help

  • April 24, 2025
  • 1 reply
  • 0 views

Hdo I get technical support for a technical glitch in CA state application?  A form that is not applicable appeared filled out in the return  I could not delete it.  I fiinally traced it back to a box in the “interview” section  The box was checked.  Since it does not apply to me, I wouild not have checked it.  I tried, but could not, delete the check-mark.  I had to request an extension as a result.  I need help to resolve this.  TYVM.

    1 reply

    VolvoGirl
    Employee
    April 24, 2025

    What form and box?  Are you using the Online version or the Desktop program?  

    cheery2Author
    April 24, 2025

    I’m using Desktop (I downloaded it).  Form 5805F is the one that is causing all this trouble.  It is for Farmers & FIshermen, and I am neither.   I don;t know what to do.  Thnx so much.