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February 13, 2020

I will not be recommending Turbo tax to my friends

I was told it would be $180.00 and they took $460.00

what a rip off

DoninGA
Employee
February 13, 2020

@Cathy Wagner wrote:

I will not be recommending Turbo tax to my friends

I was told it would be $180.00 and they took $460.00

what a rip off


What exactly was the amount not received?  You wrote "it would be $180 and they took $460".  Or did you have taxes owed?

If you had a refund of $180 how could $460 be taken from the refund?

If your tax refund was a certain amount and you received less than amount shown on the tax return, then the IRS changed your tax refund and will be sending a letter in a few weeks explaining what they changed.

Employee
February 13, 2020

The refund amount changing could mean that the IRS or your state adjusted your return based on information that they had that is different than what you reported. Generally, the state or the IRS will send a letter notifying you of the changes.

 

Other missing dollar amounts may be caused by a refund offset. This is when the government applies part or all of a taxpayer's refund towards the taxpayer's past-due income tax, child or spousal support, student loans, or state unemployment compensation debts.

 

Why is my direct-deposited refund or check lower than the amount in TurboTax?

https://ttlc.intuit.com/community/refunds/help/why-is-my-direct-deposited-refund-or-check-lower-than-the-amount-in-turbotax/00/25594

 

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