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June 22, 2021
Question

The amount that TurboTax said I should receive for my state tax differed significantly from what I actually received as a refund.

  • June 22, 2021
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1 reply

Employee
June 22, 2021

Did you receive more -- or less?   The state does not tell TurboTax anything when they change your refund.   They will send you  a letter.

 

MY STATE REFUND WAS LESS THAN I EXPECTED

The state will send you a letter explaining the change.  TurboTax does not get any feedback from your state after your return is accepted, so no one at TT knows why your state refund was less.   Did you owe back taxes, child support, or student loans?  Traffic fines, etc.?

 

 

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/00/25573

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
June 22, 2021

Much less.. Letter received from the state requesting receipt of all tax docs, which I provided. State then adjusted the amount and sent the smaller refund. All of the same docs were submitted (and filed directly) through TurboTax so I'm just confused as to how the program said I would receive so much more. Nothing previously owed to the state, back taxes , fines, etc.  

Employee
June 22, 2021

The information flows from the federal return to the state return.   Better check the entries that were made when you prepared your federal return to see if you keyed in an incorrect amount from a W-2 or some other income document.   Look closely at what you entered from boxes 16 and 17 of your W-2(s).

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**