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January 27, 2020
Question

The irs accepted my tax return. It was showing on the where’s my refund app. Now when I check, it says information doesn’t match. Although I entered it correctly. Why?

  • January 27, 2020
  • 2 replies
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2 replies

EbonyL122824
January 27, 2020

This is normal. The IRS just started processing tax returns today. It can take anywhere from a few days to 3 weeks to update.  Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. There's no way of knowing exactly when the IRS will update as TurboTax does not have access to any information regarding your tax refund once it has been submitted and accepted by the IRS and state department. Continue checking the Where’s My Federal Refund?  tool for updates. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

https://ttlc.intuit.com/community/return-status/help/what-does-pending-mean/00/26331

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March 8, 2021

What was the outcome for this? Because mine is doing the same! Just yesterday it showed the bars and worked and now it’s saying that my info doesn’t match! 

March 8, 2021

Me too! Just last night it said still processing & tonight it can’t find my information? I’m so annoyed