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February 25, 2021
Question

The irs can't find my return on wmr or by calling but it shows it's been sent

  • February 25, 2021
  • 1 reply
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I've called the number and checked on both the app and website.  It says there is no record of the return but it shows it was sent on 2/10/2021

1 reply

Employee
February 25, 2021

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?”

 

Note:  If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
meganml11Author
February 25, 2021

It's was done with tt on 01-13-2021 it was sent to the irs and accepted on 02-10-2021 I did get the email.  I have checked wmr and my transcripts which the trans show no return and wmr says We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS my 21 days is 03-05-2021

March 6, 2021

Im in the same boat....filed 4 Feb, IRS accepted 12 Feb and when I check on my status IRS says no record.  What now?