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May 16, 2023
Question

The IRS says my refund should've been received in February. I tried earlier here and it was with some middleman. I still haven't received it. This is ridiculous.

  • May 16, 2023
  • 1 reply
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1 reply

Employee
May 16, 2023

When you choose "refund processing"   TurboTax gets its fees when the IRS releases your refund.  Your refund goes to the third party bank.  The bank takes out your fees and then that bank sends the rest of the refund to you.

 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

What is Refund Processing Service?

 

 

 

 

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
fanfare
Employee
May 16, 2023

by holding your refund as long as possible, the "middleman" is earning (currently) more that 4% on your money.

complain to the CA Attorney General and your state's Attorney General.

 

@jahanas22