Question

The REFUND number is wrong when filing an amended tax return for NY. The total refund number shows instead of a refund for amended tax return. I think it may be a bug.

Forum|Forum|6 years ago
March 12, 2020
2 replies
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TurboTax Deluxe Online

W

wleuter

Employee

That is the screen capture after everything is checked.

CassLO

On amendments, the refund/owed amount resets to $0 and the new amount reflects the additional refund or tax owed amount from the amendment.

Please see the TurboTax FAQ's below for information on calculations for Amendments:

How does the refund math work on amendments?

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W

wleuter

Employee

Thanks for the answer. @CassLO But in my situation, the top number of $18 is right. The bottom number is the previous refund ($261) + $18, which is not right because I already got the previous refund.

Now the bottom number $279 is a summary of my NY amended tax return, which seems a bug.

I also have other amended tax returns for Federal and other states, they all show the right numbers.

K

KatrinaLO

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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