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May 3, 2025
Question

The software for 2023 taxes would not work on my computer. I filed with Dept of Revenue instead, and am requesting a refund please. The amount is $83.48. Thanks!!

  • May 3, 2025
  • 2 replies
  • 0 views
Date of purchase was April 30, 2025.

    2 replies

    VolvoGirl
    Employee
    May 3, 2025

    Submit an online refund request within 60 days of receipt here,
    https://support.turbotax.intuit.com/forms/refund-request.jsp

     

    Why didn't it work on your computer? Do you have Windows 10 or newer or Mac os 12?

     

    Or are you in Canada?  

    VolvoGirl
    Employee
    May 3, 2025

    Sorry that was an old link.  Try this one.  You can use this online refund request form
    https://ttlc.intuit.com/community/tax-topics/help/how-do-i-request-a-refund-for-my-turbotax-product/00/964034