Question

This is chargeing me 79.99 and I think that is not right how do I go back without lossing everthing i've done

Forum|Forum|7 years ago
June 5, 2019
1 reply
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TurboTax Premier Online

Employee

You are posting from TurboTax online Premier which is priced at $79.99 (state is additional). If you need to clear and start over -- you will lose it all and have to begin again.

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Employee

One thing you can do is buy a lower version of the Desktop program like Deluxe. Then you can switch from Online without starting over. You can download the .tax2018 file from online without paying and open it in the Desktop program (any version). And the Desktop program has several other features and benefits over the Online version too.

How to switch to Desktop
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901476-how-do-i-switch-from-turbotax-online-to-the-turbotax-software">https://ttlc.intuit.com/questions/1901476-how-do-i-switch-from-turbotax-online-to-the-turbotax-software</a>

After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW).

You can buy the CD/Download here,
<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/cd-download">https://turbotax.intuit.com/personal-taxes/cd-download</a>