Skip to main content
February 22, 2021
Question

This morning I received a deposit from Tax Products. This looks to be my tax refund but according to the IRS, my refund has not been approved yet. Why was it deposited?

  • February 22, 2021
  • 1 reply
  • 0 views
No text available

1 reply

DoninGA
Employee
February 22, 2021

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information