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July 29, 2020
Question

TPG is taking my fee and i havent received my refund

  • July 29, 2020
  • 1 reply
  • 0 views

Hi, i did taxes with a tax preparer which uses Santa barbara TPG to take out fees from returns.

 

I havent received my refund because the preparer did a mistake and since coronavirus i havent had a response of my refund.

 

The problem is that they were supposed to take $700 for fees and now TPG sent me an email saying that i have to pay for the fees from my bank account.

 

I can't pay that now and the deal was to take the money from the refund, is there something I can do ? I need help.

1 reply

VolvoGirl
Employee
July 29, 2020

$700 for fees?  Wow.   Sorry we can't help you here.  You need to talk to TPG or your tax preparer to see what you can do.