Question

TPG PRODUCTS SBTPG LLC Send me less money

Forum|Forum|3 years ago
February 28, 2023
1 reply
0 views

I was suppose to receive $1382 for

my refund after turbo tax charges. I received an email from my bank saying a deposit from TPG PRODUCTS SBTPG LLC was made. I checked my balance and they sent me $1069.42 which is $312.58 less then what I was suppose to get. Who do I talk to about fixing this.

M

MoniqueLO_

Please see this Help Article for possible reasons as to why your refund was less than expected.

You will need to contact TPG for information regarding your refund. They are one who handles your refund if you elect to pay your fees with your refund. You can also check out this TPG Refund Tracker to check on your refund.

@Matthew58

C

Cboggs3770

That's the wrong answer Turbo tax needs to send my 177 that you owe me I am filing a lawsuit tomorrow if anyone wants to join me your more than welcome filing complaint with ftc and BBB today

DoninGA

Employee

@Cboggs3770 wrote:

That's the wrong answer Turbo tax needs to send my 177 that you owe me I am filing a lawsuit tomorrow if anyone wants to join me your more than welcome filing complaint with ftc and BBB today

TurboTax does not receive any kind of tax refund, federal or state.

What is the amount shown as Issued/Sent on the IRS federal tax refund website - https://www.irs.gov/refunds

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
On this page you can also scroll down and click on Submit a request

Or https://taxpayer.sbtpg.com/

Call 1-877-908-7228