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February 29, 2020
Question

Track my federal refund, PLEASE HELP?

  • February 29, 2020
  • 2 replies
  • 0 views

My federal refund was accepted 7 days ago, but the IRS track my refund website will not give me any information and continues to say wait 24hrs after you recieve the confirmation email. PLEASE HELP ME.

2 replies

DonnaLO
Employee
February 29, 2020

Some times if the site isn't showing you any information, you can try calling the phone number.  

Where's my refund can be reached by phone at the following number: 1-800-829-1954.

https://ttlc.intuit.com/replies/4242575

 

 

And here is some other information.  Please keep in mind though that Where's My Refund is run by the IRS and is in no way affiliated with TurboTax.

 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

 

Here is information on how you can reach the IRS by phone for further assistance:

https://ttlc.intuit.com/replies/3301592

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February 29, 2020

This is happening to me too and I don't have any weird ramifications. 

My taxes were just normal. 

Turbo Tax says they were filed, but the IRS can't "find" them. 

AkinaLO
February 29, 2020

It could mean either your refund is still pending or you never e-filed. You can quickly find out if you did by 

checking your status.

Please refer to the article below for more information.

Why is there no record of my return at Where's My Refund ...   

 

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