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February 28, 2021
Question

Trying to amend 2018 CA State Tax Forms, but I get "Hmm, looks like we hit a slight snag in this section" at the last step.

  • February 28, 2021
  • 1 reply
  • 0 views

I am trying to amend my 2018 CA state taxes, but I keep getting this error on the last step. I have tried different browsers and devices and cleared my cache and cookies. 

 

This is the message:
Hmm, looks like we hit a slight snag in this section
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again, refresh your browser, or check back in a few minutes.
 

 

 

    1 reply

    March 4, 2021

    If you have already tried using a different web browser, clearing cache and cookies and still have the same error message, you may want to use the FAQ link provided below and reach out to TurboTax customer support for assistance:

     

    What is the TurboTax phone number?

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