When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

Your return's electronic filing status history records all e-filing activity related to the return, including the Electronic Postmark. You can print it out if needed. 

TurboTax Online

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp  -- enter the Social Security number of the first taxpayer on the return and the ZIP code to retrieve your filing status history.

TurboTax CD/Download software

(Windows) From the TurboTax File menu, select Electronic Filing > Show Electronic Filing Status History.
(Mac) From the TurboTax File menu, select Check E-Filing Status.

If you successfully efiled  ….it can be one of 2 reasons :

1) the debit info you sent is incorrect ... expect an IRS letter 

If you selected Direct Debit from your bank account to pay the Federal taxes owed, that information was sent with your e-filed federal tax return.

Look at the Federal Information Worksheet in Part V.  The bank name, routing number, account number and the date you selected to pay the taxes owed will be entered.  If you did not select Direct Debit from your bank account then nothing will be in Part V.  Look on your Federal Filing Instruction page for how you selected to pay the Federal taxes owed.

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

For the State taxes owed the same type of information will be on the State Information Worksheet in Part V of the worksheet and on the State Filing Instructions page.

However most states, if not all, do not allow state taxes owed to be paid by Direct Debit when using tax preparation software.  They require the payment by Direct Debit only when using the State tax authorities website.

2) the IRS just has not gotten around to it yet  or  your bank/CC has not posted it yet.

When will my tax payment go through?

(If you’re filing your taxes on July 15 and are having direct debit issues, go here.)

During non-peak times, funds are usually withdrawn on the payment date you specify, assuming your e-filed return has already been accepted (received) by the IRS.

If that date happens to fall on a weekend or federal holiday, the funds are typically withdrawn the next business day.

Now, if you filed right before (or on) the busy July 15, 2020 deadline, the IRS may not be able to debit your payment until after the deadline, due to high e-filing volume. In addition, it can take your bank another few days to post the debit to your account.

No worries; as long as you filed your return or extension on or before July 15, 2020 and you selected July 15, 2020 (or earlier) as your payment date, you won't get penalized for late payment. 

In the meantime, keep an eye on your bank account — if you still don't see the debit 7–10 days after your return has been accepted, call IRS e-file Payment Services at 1-888-353-4537 or contact your state tax agency, as appropriate.

What does your account say exactly?  Did you mail or efile your return?  Was your return Accepted?  Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile. 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

Check your return.  Was the tax due suppose to come out of your bank account?  Double check the bank account number and routing number.  Maybe ask the bank.  Some banks use different numbers for payments and deposits.

Or maybe you needed to mail a check.  If the IRS could not pull it out of your account they will mail you a bill.