Question

TT error calculating VA state taxes

Forum|Forum|6 years ago
July 8, 2019
1 reply
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TT used less than the full value of state income taxes I paid to Virginia. As a result, VA says I owe more money. I confirmed what TT calculated and what I input for state taxes. This has never happened in the 19 years I've used TT until the tax law changed.

TurboTax Deluxe Windows

Critter

Employee

If you filed early the program may not have been up to date or the state changed something after season started ... Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation. See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

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In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

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