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1 reply

T
TerukoL
Employee
February 5, 2020

Please check your junk/spam folder in your email. The sender will be 

turboprepaidcard@email.turboprepaidcard.intuit.com.  If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call toll-free at1 (888) 679-8122.  

 

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year.

 

Here is more information: https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511.

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