Question

Turbo Card

Forum|Forum|6 years ago
April 11, 2020
1 reply
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Hi,

How long does it take for my tax refund to be credited to my card after the IRS sends it? The IRS sent my refund on the 8th of April and today is the 11th. The refund still hasn't been deposited to the card. Yes, the card has been activated and yes, I checked to make sure all the numbers match on the tax form.

M

mesquitebean

Employee

So the IRS "Where's My Refund" tool says it was sent April 8?

The IRS says to allow up to 5 days for a direct deposit, but it usually doesn't take that long.

However, there may be another link in the chain that the funds have to go through if you used the following service:

Did you have any TurboTax fees that you chose to pay out of the Federal refund? If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card) in a second direct deposit. If you used that method to pay fees, and if the IRS has actually released the funds, you can check on the funds at the level of the intermediary company (SBTPG). Use the taxpayer portal at https://www.sbtpg.com/

If you did not pay any TurboTax fees that way, then that paragraph will not apply to you.