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1 reply

DoninGA
DoninGA
Employee
May 3, 2020

If you e-filed or printed and mailed the 2019 tax return using the TurboTax online editions, there is no refund after it has been filed.

Otherwise contact TurboTax support for assistance.

 

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

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