Question

Turbo Tax e-file was rejected

Forum|Forum|5 years ago
March 12, 2021
1 reply
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My 2020 e-file was rejected with Error IND-031-04-"The primary taxpayer's AGI or self-select PIN from last year does not match IRS records. My wife and I used Turbo Tax for 2019, filed jointly and mailed our returns to IRS, so there were no self-select PINs from 2019". For 2020, Turbo Tax asks me (I am the primary taxpayer)to confirm my 2019 AGI. The number provided from Turbo Tax is correct. It then asks for my wife's 2019 AGI and shows the same figure. If we filed jointly, why is it asking to confirm each of our AGI's as if they were separate? For filing jointly, do you both show the combined AGI?

JohnB5677

On your 2019 tax return, your AGI is on line 8b of the Form 1040.

When e-filing your return for the current year, use the AGI from the prior year's originally filed accepted return.

The current return will reject if the amended AGI amount is used. Do not use amounts from an amended return, a corrected amount from a math error notice, or a changed amount from the IRS.

If your previous year tax returns are not available, you can use the IRS Get Transcript tool. Try the online option first. If you are unable to obtain the transcript online, you can have one sent to the address the IRS has on record for you. You can find IRS Get Transcript here.

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