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May 6, 2024
Question

Turbo tax refund Basically, I got my "tax" return and it wasn't the amount I was supposed to get back. It was less but it was accepted. 2023& (2021, never received)

  • May 6, 2024
  • 1 reply
  • 0 views
In 2021 I never received anything 

2023 this years it didn't give my full amount!! 

Disappointed

1 reply

DoninGA
Employee
May 6, 2024

Is the amount sent/issued by the IRS the same as the refund amount shown on your federal tax return Form 1040 Line 35a? - https://www.irs.gov/refunds


If not, then go to this IRS website for information on reduced refunds - https://www.irs.gov/taxtopics/tc203

 

For the status of you your 2021 federal tax refund -

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

 

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.