Question

Turbo tax transfers last years return but i'm unable to input current year information. the software stops.

Forum|Forum|2 years ago
August 13, 2023
1 reply
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after my previous years information is transferred the software stops. It will not proceed to the next step. click on wages & income. click on update and all i obtain is the system thinking and not moving to update my wage data.

turbo tax transfers last years return but i'm unable to input current year information. the software stops.

TurboTax Online

VolvoGirl

Employee

Is it when you try to import the data? Can you skip importing and enter anything manually? Have you updated the program? Go up to menu item Online then Check for Updates. After it updates then close and re open the program. Maybe even reboot your computer. Are you on Windows or Mac?