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May 27, 2020
Question

Turbotax

  • May 27, 2020
  • 1 reply
  • 0 views

I e-filed April 9 but my return continues to say its still being processed. I chose to have the fees deducted from my return. However I just received an email saying that I have a balance due now. Why, & does that mean I wont be receiving my refund? 

    1 reply

    VolvoGirl
    Employee
    May 27, 2020

    It just means the IRS is taking too long and you have to pay the fees now.   You can ask them to delay it.

    Turbo Tax says......

    We understand that these are unprecedented times and we’re committed to helping our customers who are experiencing hardships. If you’re in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention “auto-debit”, or visit TurboTax Support.

     

    From top of this FAQ

    https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102