Question

TurboTax Bot Says Refund Sent

Forum|Forum|3 years ago
February 11, 2023
1 reply
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TurboTax help bot says my refund was accepted and refund was sent, but WMR says “we apologize but your return is taking long than expected” and my transcript hasn’t even updated. No deposit has occurred.

Critter-3

Ignore the useless TT BOT as it only gives a generic message and not one just for you.

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund