Question

TurboTax did not efile my 2018 federal and state returns, tho I paid for the service. How do I get my software refund?

Forum|Forum|6 years ago
January 30, 2020
1 reply
0 views

It took 2+ hours on the phone with someone to have them acknowledge. I got refunded for federal but still waiting for state. I cannot reach anyone through the automated system.

TurboTax Online

K

KatrinaLO

Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange. https://support.turbotax.intuit.com/contact/

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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