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April 26, 2020
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Turbotax finally responded to my post an stating it's the IRS fault I haven't received my stimulus check..ok the irs deposited the money into an account you people set up so no its yalls fault I haven

  • April 26, 2020
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Best answer by bluedeb

Did you have your TurboTax fees deducted from your Federal refund?  If you did then the bank that handles the transaction is the bank information that was given to the IRS.  No one knew Covid-19 was going to happen, it has been such a back log for the IRS that they stated that most taxpayers would receive a check if they don't have their own banking information on their return.

 

When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).

 

You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

Related Information:

2 replies

bluedeb
bluedebAnswer
Employee
April 26, 2020

Did you have your TurboTax fees deducted from your Federal refund?  If you did then the bank that handles the transaction is the bank information that was given to the IRS.  No one knew Covid-19 was going to happen, it has been such a back log for the IRS that they stated that most taxpayers would receive a check if they don't have their own banking information on their return.

 

When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).

 

You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.

Related Information:

January 8, 2021

I've been filing my taxes with turbo tax for years and i didn't get my second stimulus check and i have direct deposit and i filed my 2018 and 2019 taxes

January 8, 2021

If you had your TurboTax fees deducted from your refund when you filed your tax return, then the IRS may have sent your stimulus check to the bank that processed your refund, which is different from your bank. If this happened, then TurboTax will have notified the IRS of your correct account information and they are working to send your payment within days.

 

Also, you can enter the payment on your tax return for 2020 if you don't receive it by the time you file your return, and it will be included with your refund.

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