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Did you have your TurboTax fees deducted from your Federal refund? If you did then the bank that handles the transaction is the bank information that was given to the IRS. No one knew Covid-19 was going to happen, it has been such a back log for the IRS that they stated that most taxpayers would receive a check if they don't have their own banking information on their return.
When you sign up for Pay With My Refund, your refund will be handled through the Santa Barbara Tax Products Group (SBTPG, formerly SBBT).
You can go to the Santa Barbara Tax Products Group website if you need assistance with your refund.
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