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January 27, 2024
Question

TurboTax Refund Advance and Credit Karma not working

  • January 27, 2024
  • 3 replies
  • 0 views

I am having the issue of trying to get a refund advance. Two years ago I signed up for the credit karma money account and got the advance. Last year I was unable to get the advance due to getting the same error I am getting now. TurboTax blames credit karma and vice versa. I am sick of this as neither side offers a solution. I have wasted so much time on this crap. How is there no solution to this problem still? All my info on credit karma matches all my info on TurboTax. 

3 replies

KAWC_2019Author
January 29, 2024

After contacting both credit karma and TurboTax over 10 times each, the issue has still not been resolved. I am just getting the run around from both companies blaming the other.

Employee
January 29, 2024
February 1, 2025

Same is happening to me , where will my money go ?!? No one has answers . What a scam I should’ve never clicked 5 day pay advance

February 5, 2025

If you selected the 5 days early option, the refund will just be deposited 5 days earlier than the normal refund process.  The refund will be deposited into the bank account you selected during the refund selection questions.  This option is not the same as the refund advance.  If you have not submitted your return for e-filing, you can change the refund selection by following these steps:

 

  1. Select File
  2. Select start on step 2, Your refund option
  3. Select refund advance

Applications will need to be approved.  You will receive a separate email with the approval letter.

 

@Antv71619 

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February 12, 2025

Britney I received my state two days ago today is the 15th day where is my federal !! So it appears you were incorrect ans they aren’t two seperate entities. Still can’t create a credit karma spend acc for please help 

February 20, 2025

Same! I've been trying all morning!