Question

TurboTax taking my money

Forum|Forum|5 years ago
May 19, 2021
1 reply
0 views

I am still, like everyone else waiting for my return and signed the forms with TurboTax to take their fee out of my refund and now turbo tax is telling me they are going to take the fee from my bank account now, what kind of crap is that? I don't get paid yet but you are going to take yours from me. Even after our agreement?? You guys do this and I will never use TurboTax again!

Not A Product Question

VolvoGirl

Employee

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.