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February 10, 2025
Question

Unable to print and save South Carolina 2024 tax forms

  • February 10, 2025
  • 1 reply
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    1 reply

    RustyIVAuthor
    February 10, 2025

    This is additional detail to my TT issue that was posted last -- it perfectly describes what I'm experiencing this year including my interactions with TT.

    From a TT user 2024:

    After I completed and E-filed both Federal & South Carolina tax returns on February 5, and they were accepted by each a few hours later, I am unable to Save/Print the South Carolina Tax Return. Only the 2023 Federal Tax Return can be printed/saved.

    At the Print/Save Page it says, "Your South Carolina return(s) is currently unavailable to view, print, or download because some forms haven't been finalized yet."

    When you click on the link = "Notify me when my forms are ready" you get "Sign Up For Email Notification." After you enter your email & confirm email, the following Error Message appears:
    "Unable to load messageid No forms or products have been specified. Please close the window and try again. for en_US." I have tried multiple times over the last week, cleared cache blah blah blah - no fix.

    Please Note: Both Federal & South Carolina Tax returns were e-filed, accepted, and Tax Payment from my bank was processed by South Carolina & Federal Return refund is scheduled. So, it appears the SC State Return was good enough with all necessary forms when e-filed.

    "I Can't Do" what the previous person did and delete SC form as I encountered the problem when I went to save/print my returns AFTER I e-filed and both returns were accepted. No clearing cache or other basic remedial recommendations will work.

    I need to have Turbo Tax fix this problem with a software update specifically for the South Carolina Tax Return so that I can print/save my SC return which will also be needed next year when I file for 2024.

    I tried to be as specific and concise as possible. Please have someone address this issue. Thank you.