Unable to Print Return

Forum|Forum|1 year ago
February 18, 2025
2 replies
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The PDF file only shows 1 picture. No option to open preview or anything except edit picture?

TurboTax Home & Biz Windows

JotikaT2

If you are using TurboTax Desktop, please make sure your program is updated. This can be done by logging into your desktop product. Select Online in the menu on the top, and then select Check for Updates.

Once you have done that, follow the steps in the following guides for options to help you print. On the 2nd link, there is an option of printing to mail your tax return. You can select to save as a pdf after previewing your tax return. This may resolve the issue and allow you to see the entire tax return.

How do I fix issues while printing my return?

How do I file my return by mail?

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CJ777

I have a desktop iMac printing to an HP Office Jet Pro 9010 series printer. I can not print my return, or even just an open page. My TurboTax program says it is up to date. My iMac uses Ventura 13.6.9. I want to file electronically, but I can't print any pages to review. Can you help, please?

MonikaK1

This issue was reported to our programmers and they are working on a resolution, which is now expected by the end of this week.

In the meantime, some users have been able to successfully print to PDF and then print outside of the program. I have a Mac and was able to print to PDF.

@CJ777

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GEOFFJAN

It is March 2025 and I am unable to either print my return or save it to a PDF file. I have a MAC desktop and was successful back in February to print off another return. All my software, both Turbotax, printer and computer are up to date. Any suggestions?