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October 12, 2021
Question

Unfiled 2019 tax return

  • October 12, 2021
  • 1 reply
  • 0 views

I filed my 2019 taxes on TurboTax and I thought I e-filed the return.  the next time I used the computer it froze and I sent it in to be repaired.  The tech said the solid state hard drive had failed and was unable to retrieve any data from it.  Evidently my 2019 tax return was not filed and I have to refile it. Does Turbotax have the information I entered on the return, and can I retrieve it?

 

    1 reply

    DoninGA
    Employee
    October 12, 2021

    If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.