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niri2113
February 17, 2020
Question

Very confused

  • February 17, 2020
  • 1 reply
  • 0 views

I’ve been checking my refund status and all of sudden I got this information

”Refund Status Error, information does not match please re enter your information “ 

all my info is correct as in my turbo tax file 

    1 reply

    A
    AshleyA129063
    February 17, 2020

    Try clearing the cache and cookies of your browser and then tracking your refund. If this does not work, and it has been more than 21 days, please reach out to the IRS for assistance. Here's how: https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080

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