Skip to main content
March 19, 2022
Question

W-4 Calcluator Not Accepting Input

  • March 19, 2022
  • 1 reply
  • 0 views

When I go through the W-4 calculator and get to the "Enter The Payments You've Already Made" screen, it has an amount filled in (which is wrong) and won't allow me to change it.  I click in the box and it won't take any keystrokes, nor can I delete what's there.  This renders the whole feature completely useless.

    1 reply

    March 19, 2022

    If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 

     

    If you need additional assistance please feel free to contact Customer Support

    @JustinPinnix