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February 5, 2020
Question

Was approved for refund advance, but never received the email. It was sent to an email I have no way of recovering. Have called turbo tax. First bank and neither could help me. Has anyone had a similar issue?

  • February 5, 2020
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February 5, 2020

If you received final approval, you will be getting a TurboTax Prepaid card in the mail that contains the Refund Advance.   For additional details, please see the below FAQ:

 

 

https://ttlc.intuit.com/community/refunds/help/about-receiving-your-refund-advance/00/27510

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