Question

We're is my refund

Forum|Forum|6 years ago
March 14, 2020
1 reply
0 views

We're is my refund I need someone from turbo tax

TurboTax Deluxe Online

Employee

you can check this website to get an estimate of when you can expect to get your refund https://money.yahoo.com/where-is-my-tax-refund-210431257.html or you can go to irs.gov and click on 'get your refund status'.

if the IRS "Where's My Refund" tool shows that your return is still being processed and if it's been processing longer than 21 days, here's how to phone the IRS to speak to a live agent to see if they can tell you anything about the delay.

800-829-1040 (7AM-7 PM local time) Monday-Friday

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

First choose your language. Then listen to each menu before making the selection.
Then press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
Then it will get "tired", and you'll get another menu. Choose 2 for "personal" then you should be transferred to an agent, but there's likely to be a long wait.
I usually use a speakerphone so I can work on something else while waiting.