Question

Went from "do my taxes for me" back to do it myself and all the data has been wiped. Any way to get it back?

Forum|Forum|4 years ago
February 19, 2022
1 reply
0 views

I wanted to transfer the data that I inputted over to the tax experts so they could take care of it from there, but all the information I typed in like income, deductions etc. has been wiped as soon as I went back to doing it myself.

TurboTax Live Self Employed

M

MichelleLO

No, whenever you downgrade to a lower-priced version of TurboTax to do so you have to clear and start over which in that process erases the information you entered. Please see the below TurboTax help article for more information.

Can I downgrade to a lower-priced version of TurboTax Online?

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