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April 12, 2023
Question

What do I do if turbo tax messed my taxes up ?

  • April 12, 2023
  • 1 reply
  • 0 views
Turbo tax did my withholding on state taxes wrong they said I'd get 632 $ and I only got 28$  and I paid for premium and what's the guarantee?

1 reply

Critter-3
April 12, 2023

First withholding is entered by the user so if you entered it incorrectly then it is your error and not the programs fault.  Next review what the state actually changed ... they should send a letter of explanation... are they correct ?

 

 

If you do find that the program was in error then you can put in for an accuracy guarantee ...

 

Any calculation errors on the part of TurboTax are covered under the Accurate Calculation Guarantee.  TurboTax will pay any penalties and/or interest due to a calculation error but not any taxes owed.  The Guarantee does not cover any user entry errors or omissions.

See this TurboTax support FAQ for the 100% Accurate Calculation Guarantee - https://ttlc.intuit.com/questions/2566201-what-is-the-turbotax-100-accurate-calculation-guarantee

See this TurboTax support FAQ for submitting a claim - https://ttlc.intuit.com/questions/1901269-how-do-i-submit-a-claim-under-the-turbotax-100-accurate-ca...

See this TurboTax support FAQ for documents needed to submit a claim - https://ttlc.intuit.com/questions/1901060-what-documents-do-i-need-to-submit-a-claim-under-the-turbo...

April 14, 2023

I haven't got a  letter from state yet explaining what they changed said it was withholding  but I didn't enter anything picture was sent that's how  mine were done.  Federal was fine just not state

April 14, 2023

Please contact your State Department of Revenue directly for an explanation. 

How do I contact my state Department of Revenue? 

 

@cmccormick138 

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