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Kristenashleydom89
February 20, 2021
Question

What happened to my refund advance email

  • February 20, 2021
  • 1 reply
  • 0 views

I got my acceptance for both fed & state on Feb 10 I never received an email as promised about my refund advance 24 hours after my acceptance! Now I’m curious as to what’s going on with my return all together! I been accepted and no email with refund advance or virtual debit card! What’s going on I can even get though on where’s my refund page it’s saying my info is wrong..

    1 reply

    February 25, 2021

    You will receive the email if your refund advance was approved. 

     

    Unfortunately we are unable to see if you advance was approved here in this public forum. 

     

    You can track your return by clicking here

     

    If you need to speak with a customer support specialist by phone, please click here

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