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B
bolzack
June 6, 2019
Question

What is the $59.99 for add'l services & products purchased? Would like detail of what I am paying for.

  • June 6, 2019
  • 1 reply
  • 0 views
In addition to the $59.99 fee there is a $39.99 fee for processing the refund.  So am I paying twice for the processing fee.  Something does not seem right.  I thought I was paying for access to a live CPA.

1 reply

VolvoGirl
VolvoGirl
Employee
June 6, 2019
The 39.99 Refund Processing Service charge is to have the fee deducted from your refund.  You can pay with a credit card to avoid the extra charge.

The Live feature is a whole lot more, see the Live prices here,
https://turbotax.intuit.com/personal-taxes/online/

 How to review your fees  https://ttlc.intuit.com/replies/4202093

How to remove the Pay from your Refund fee
https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-and-change-my-payment-method

What is Pay with your Refund?
https://ttlc.intuit.com/replies/3301372

Do you want to add LIVE?
https://ttlc.intuit.com/replies/6419943
VolvoGirl
VolvoGirl
Employee
June 6, 2019
And FYI state will be another separate 44.99 charge.
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