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February 26, 2020
Question

When are you gonna send my taxes to me,

  • February 26, 2020
  • 1 reply
  • 0 views

Ive talked to the IRS they said you gave the money... when does it come to me? 

1 reply

DoninGA
Employee
February 26, 2020

TurboTax does not receive any kind of tax refund, Federal or State.

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information